UPDATE AS OF 12/17/08: What a bummer! Apparently, the number listed in the update below no longer works either. If you know of a new 800 number for Walt Disney Travel Company, just let us know in the comments section, and we'll update. Thanks to Jenn for the heads up!
UPDATE as of 11/9/07: Thanks so much to Laura for posting the comment below. Apparently, the 1-800-828-0228 number is no longer active, but the 1-877-939-3732 number still works - I just tried it!
A friend of mine came up to me the other day and said they couldn't believe Disney didn't have a 800 number. Well, the good news is that the Walt Disney Travel Company does have an 800 number (in fact a few)! They don't make it well-known, but the 800 number I'm about to give you will allow you access to Walt Disney Travel Company cast members. OK, so here it is: 1-800-828-0228. Other numbers you can try are: 1-877-939-3732, and 1-888-870-9173. The latter is for their Spanish language desk, but the Disney cast members (CM's) are bilingual and will be glad to help you. Just press 1 after a couple seconds, then wait 15-20 seconds, and enter your zip code followed by your phone number. They will then ask you two questions - just press 1, wait about 8 seconds and press 1 again.
If you call the 1-800-828-0228 number, simply press 1 for resort reservations, 2 to modify an existing resort reservation, 3 for dining reservations, 4 for park hours, to order a DVD or ask questions on ANYTHING, and 5 for tickets to the parks, events, etc.
The Cast Members (CM's) do not know which line you are calling from, so you can feel comfortable to use these phone numbers, and have done so on many occasions myself.
Long ago, Disney decided to do away with the 800 numbers on their site, and in their press releases, by going to the 407 area code numbers that many people are used to seeing. Some of the 407 numbers are 407-W-DISNEY and 407-WDW-DINE, supposedly to make it easier to remember :) BUT, if you are on a budget, this can save you sometimes a good deal of money on long distance charges.
Got any questions? Just leave me a comment and I'll be glad to help out!
Disney Dean








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